Have a question, custom request, or just want to say hi? I'd love to hear from you!
Make waves - Lets connect
FAQS
frequently asked questions
Shipping
UK
Shipping is free and sent tracked and signed for
Orders will be processed and shipped within 7 days (unless stated differently on the individual items listing).
Please allow 1-3 business days for your package to arrive after dispatch. Bank holidays and Christmas will effect shipping timeframes.
Rest of the World (including Europe)
Additional shipping costs will be added to your order at checkout.
Tracking information will be provided.
Orders will be processed and shipped within 7 days. Please allow up to 14 days for your package to arrive.
Please note: For customers outside of the UK, it's possible that you may need to pay domestic import and tax fees. Please note that import and tax fees are not within my control, and are the buyers responsibility.
Commissions
Commissioned artwork can take up to 2 months depending on the size, design, and time of year (sometimes I am super busy with commissions!) An accurate time frame will be given once we have discussed the design, and before payment is made.
All payments are paid in full. Once payment is received, I will begin working on your piece immediately. Please note that once payment has been made, the chosen design can not be altered.
You will choose your preferred colour and size shell, as well as the painted design inside. To get your commission as accurate as possible, feel free to send over images of other pieces of artwork I have completed, as well as images of the type of creature you'd like painted inside. The more detail you can provide, the closer I can get the piece to be exactly what you like!
Sustainability
Shells
I source all my shells ethically, purchasing only vintage or second-hand pieces. While I may not know exactly where each shell originated, I do know I’m not contributing to the removal of more shells from the sea.
Packaging
I use packaging from Priory Direct - a planet friendly packaging supplier who provide sustainable packaging.
Any bubble wrap used has been re-used from other companies.
Please save these materials and use them again!
Resin
In the wrong hands, resin can be wasteful as it starts off as a liquid, and sadly this has meant some people have a lot of misconceptions about resin. However, I use many methods to ensure the most minimal amount of resin possible is wasted in my artistic process. I do this in the following ways: I use paper cups to mix my resin, and I reuse the cups multiple times. I use wooden sticks to mix it, and again these are scraped and reused many times.
Little to no resin gets wasted; I carefully measure out certain amounts, I scrape out as much as possible, and any left over will get poured into a new shell (I always have an empty one waiting!)
